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Testimonials

CUSTOMER TESTIMONIALS

To hear about past customers’ experiences with our solar control services, read the Newco Solar Solutions testimonials:

Great Products and Service

Very happy with Newco, Leah and the install crew! At first, we were quite trepidatious with the film and process. Our new custom home has floor to ceiling South facing windows that generate enormous amounts of heat. We were also concerned with UV protection for our floors and furnishing. The as built windows do offer some protection however not nearly enough for large South facing windows/sliding panels. Our central air conditioner would not even keep up with the heat generated. After lengthy consultation we settled on a reflective interior film as the interior has the lifespan and durability we were looking for in a nearly new home. The installation team were prompt, courteous, friend, knowledgeable, and did a great job. The whole team say what they do and do what they say with follow up! The outcome for us exceeded our expectation. The exterior view of the house is exactly what we were hoping for. Interior privacy and view are much better. If anything, we appreciate our view so much more as we don’t have to close our blinds nearly as often. The main reason for the film however was heat reduction and it has reduced the internal radiation greatly. A couple open doors for a cross breeze is enough almost all days.
A great thanks to Leah and her team at Newco!


- Andrew, Lola and family

 

Game Changer

This was an absolute game changer. We had 7 skylights and within 48 hours they had made us covers. Completely reduced the heat for us during the summer heatwave. Customer service was amazing. Definitely recommend!  

 

- Melanie

 

Very High Quality

This summer, my husband & I asked Newco to custom make a pull down blind for our back deck. (approx 66" across & almost 8" long..) New neighbours moved in on one side & we needed a privacy shade. We chose Charcoal Grey, V22 that looks fabulous with our black wooden deck cover. The pulley mechanism is so easy to operate & smooth. Our new blind is very high quality, it looks really classy. Not only does the shade provide privacy, it provides a sun block for hot afternoons & contains the warmth from our patio heaters in the evening. We love our new shade!! Leah went out of her way to accommodate our custom request. Many thanks to the staff at Newco, they definitely work as a team. As other customers have testified, we are thrilled with the service Newco provided & we highly recommend this company.

 

- Robyn

 

Life Saver

My apartment has exclusively southern exposure, and it gets hot in summer, so brutally hot, indeed, that one of my two cats suffered a stroke six years ago that put an end to his life! I approached Newco Solar Solutions, and before the next summer I had Newco solar film installed on my window and balcony glass doors. What a life saver, indeed, it has been throughout all the following summers to no longer worrying about how hot my home will be and how to best protect my cats. We are all happy, safe and mentally stable - without summer heat concerns! And the staff at Newco is remarkable! At the time of installation I asked about the process, and they responded that I would be doing nothing - except keep the cats away: They would complete every single step until successful completion, which is exactly what happened. The office staff is equally wonderful people to work with. My special appreciation goes out to Leah and Ketty. I so appreciate your approach to your business and to your clients, including the face shields you are now selling, all funds donated to a charity.

 

- Pia

 

Noticeably less hot

Just wanted to say thanks for the 'film'. Even though this summer - so far - hasn't been a record setter, I do find my rooms are noticeably less hot than the same sun-conditions in past years. Thaks for the installation.

 

- Colin

 

Sunblockers look great!

 

Dave has just left. Very pleasant and efficient person. Sunblockers look great. Thank you for such great service from beginning to end. Regards, 

 

- Ron

 

Superior Blinds and Service
I see the e-mail [I sent you a few years ago] did not go through, thanking you for these amazing blinds...I could not imagine what our house heat and damage to furniture would have been from the sun...They are not only very functional they are very pleasing to the eye and look great on our house high on the hill. Many folks have inquired of these blinds and I have sent them to your place of business.

Not only are our blinds superior to others, the service you have given us is second to none, incredible staff as well.

Sorry for the very late thank you in writing of an e-mail on these blinds.

 

- Geordie and Lorraine

 

Quick and Professional
Newco Solar Solutions is absolutely the best! We are a brand new Hair Salon, Eddie & Ev, the salon and the previous business had not only not cleaned the windows in years, but there were ugly 'jail bars' on the window. Bars are gone and Security Film is in place. Thank you, Leah! Your customer service is second to none and your installers were quick and professional.

"We can see clearly now the bars are gone......."


- Michelle St.Hill. Owner, Eddie & Ev, the salon

 

Stand behind their product

3 years ago, I replaced my original solar screens that were 25+ years old, used to cover our glass roof over the kitchen. We came back because these screens really worked to reduce the summer sun glare and heat build up and the screens lasted. A problem came up with the plastic corner braces breaking down and cracking on the new screens. The only questions asked were when did you purchase them and can you get them to our shop. All corners were repaired no charge under warranty when the corner brace defect was identified by their shop representative. Now I have a third reason to recommend this company; they stand behind their product. Two thumbs up for my vote!!!

 

- Michael Quigley

 

Easy to Deal with

Replacing a tension shade purchased 7 years ago, which was still in great shape but we wanted a new shade with more coverage
Very pleased with the excellent service by all three staff
They were kind enough to cut a tension shade for us while we waited so we didn’t need to make the long drive back the next day to pick it up
New shade is a excellent product great coverage
Considering having the film put on our windows next
Wish all business were this easy to deal with!

 

- Bruce

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100% Positive Experience 

 

Dealing with Newco was a 100% positive experience. Every person we dealt with was professional and efficient. The work was done quickly and beyond expectations from look and quality straight through to cost. I would recommend Newco to anyone! 

-Gary Hemlow 

 

 

Outstanding Customer Service

I would like to thank and commend you and your team at Newco Solar Solutions for your absolutely outstanding customer service. When film complications arouse some 18 years after your company installed a Solargard film on my windows, you responded without hesitation, both Solargard and Newco stood behind the lifetime warranty of that film and quickly and perfectly fixed the problem.

This extraordinarily high level of service and commitment to the customer is something that is almost impossible to find these days. I have no hesitation in recommending your firm to anyone who might wonder if Newco Solar Solutions is the right choice ... obviously it is.

-R. Giles

 

The Blinds Look Amazing

Thank you again for helping me walk through the selections of blinds. Your recommendation was bang on!

 

The installation took less than one hour and the blinds look amazing. We will definitely recommend Newco.

-Anar

 

Fantastic Quality

In the past year I have been working with Newco Solar Solutions. I had just purchased a condo in the Yaletown area which had the original cloth vertical blinds. On the recommendation of our concierge, I contacted Newco. Measurements were taken, blind type chosen, and installation completed while I was still in Hawaii.

 

This past winter was my first in Canada. Let’s just say, well, that I kept the heat on.... perhaps a bit higher than most would. By the end of winter the bottoms of the blinds were being effected by the heater just half an inch below. I contacted Leah Newcombe, President of Newco. After viewing a photo I sent her of the blinds, Leah contacted the manufacturer of the blinds, and determined "this is not right"!! Leah came to our condo to inspect the blinds herself. Also during this meeting Leah asked us what our "blind needs" were, and I told her that complete sun block was our want. Leah suggested something I had not been aware of..... roller blinds, (from the ceiling), with complete sun block. Additionally, this type of blind disappears completely into the valance at the ceiling, so window views are 100%, there is no "stack" of curtains on the sides. Sold! I had to have them.

 

Leah arranged everything, but best, see arranged that ONE HUNDRED PERCENT of what we had paid for the first set of curtains was to be credited to the new blinds. The specific measurements, as well as the installation were done by a gentleman named Wade. He made several suggestions, and was enjoyable to have in the condo as he did his tasks.

 

The new blinds are up, and they are perfect. We are freed from the early morning sun streaming into the bedroom, as well as the afternoon sun in the living area. Our condo feels bigger, as there are no stacks of curtains hiding views. AND.... the living room blinds are on remote control..... so very James Bond.

 

The customer service, perfection and above and beyond. The quality, also fantastic. I highly recommend these good folks.

-James

 

Fast & Efficient
Dear Leah – We are just delighted with our new sun shade system you have provided. We have now had the opportunity to open and close the shade several times and are most pleased with the ease of its operation. The great service your company has provided to us is truly amazing. The speed that you quoted-then manufactured - and installed the system is unheard of in today’s world. The installation crew were just great- fast and efficient – and on time which is something else you do not find today.

We will not hesitate to recommend your Company in the future. Our many thanks for an excellent job.

-Gary & Penny


Excellent Service

I recently had your solar film installed in my condo windows, and wanted you to know how pleased I am with them. Your service was excellent, so please thank Brad and the installers.


I have been informed that should anyone else in our building want these, the strata council and property management company will allow your company only. So, thank you.


Knowledgeable & Attentive

We are extremely satisfied with the professional and committed service provided by Newco Solar Solutions. The owner exhibited a high level of knowledge and attentive to our light/heat concerns related to window treatments for East and South facing offices. Leah presented us with good solutions, making suggestions with Avisar’s best interest in mind. Newco’s installers were efficient and even brought their own vacuum. Although the blinds in our new office were recently installed, we have confidence in the products based on references’ feedback and on our professional interactions to date. Thank you Leah and team.


Excellent Customer Service
Both Kevin and I are very pleased with our new shades. They change the whole ambience in our condo, which is now much more soothing and less harsh. Dave did a great job with installation, and thank you for your excellent customer service.

-Cyndi & Kevin, New Westminster

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