Security Window Film And Safety Film Frequently Asked Questions

Window Films by Newco Solar Solutions

Learn more about security films by reviewing these common questions.


Q. Is there a film I can put on my windows to stop them from breaking?

A. No film will stop glass from breaking, however, it can hold the glass in place once the window is broken.


Q. I don’t like the look of security bars, but I have an office that I need protected – will security film work?

A. Armorcoat security window film ranges in thickness from 7 mil to 14 mil – the thicker the film, the more secure it is and the longer it would take for an intruder to gain entry.


Q. How does the security film work?

A. Armorcoat is a security film that is applied over your existing glass. If the window is broken, the film holds the glass in place.


Q. If I have security film on my windows, can someone still get through the glass?

A. Yes – glass is breakable – so depending on the thickness of the film, if the intruder continues to smash the glass, they can eventually get in. However, during the process, they will be taking more time and making noise – 2 things intruders don’t like to do.


Q. How long would it take for an intruder to get in once they break in the glass?

A. That depends on the type of glazing and thickness of the glass and security film and how the intruder is trying to break in.


Q. Is there anything else I can do to help secure my office windows?

A. If you have a business, then you most likely will have an alarm. Glass break detectors work very well with security film, because the alarm goes off as soon as the window is broken, but the intruder will have to spend more time in order to smash through the glass and gain entry. The intruder would then have less or no time to gain entry – resulting in little to no loss of property.


Q. Do you sell glass break detectors?

No – you would need to purchase that from your alarm company and make sure you let them know you have security film on your windows as some detectors need to have their sensitivity levels adjusted.


Q. What colour is the security film?

A. Generally, security film is clear, but it is also available in a limited selection of tints.


Q. I heard that security film will help in an earthquake – how?

A. Security film holds the broken glass together and does not allow the glass to break into shards and rain down on people, resulting in fewer injuries.


Q. My office windows have been scratched and etched with acid – do you have anything to remove that?

A. No – but we can protect your windows before they are damaged. We have a clear film that, when installed on the exterior of the windows, acid etching will not stick to, and if the film is scratched or damaged, it can easily be removed or replaced. This is generally less expensive than replacing damaged glass.


Window Film and Tint FAQ


Q. Will window film break my windows?

A. Generally, no– installing window film will not break your windows. When window film is installed, it does cause your window to increase in temperature, adding additional stress, however, the majority of window films are safe and offer a manufacturer’s glass break guarantee.


Q. Will window film stop fading?

A. Most people associate fading with ultraviolet light, so it’s easy to assume that a window film that rejects 99% of the UV rays could eliminate fading. However, heat, visible light and interior spot lights are also contributing factors. There are some limitations of films on certain types of glass. Ask our solar solutions specialists for their evaluation.


Q. I just had film installed on my windows and there are some bubbles – What is that caused by?

A. Solar gard window film is installed with a wetting solution, and it takes time for the water to evaporate. The time can vary from 30 to 140 days depending on the thickness and the outside temperature. All films, when professionally installed, are warrantied against peeling, bubbling and cracking.


Q. Can I get a window film that gives me privacy at night?

A. A highly reflective film will give you privacy where the lighting is situated. For example, during the day, the light is usually greater on the outside and darker on the inside, so you would have daytime privacy. At night, when the lights are on in the inside and it’s dark outside, you will have the reverse effect – you will not be able to see out and people from outside will be able to see in. If it’s a rainy day and you have lights on inside, you may have equal visibility.


Q. What about the office buildings downtown – they have privacy all the time?

A. That’s what most people think because they usually see those buildings during the day, but next time you are down there, take a look at night to see if anyone is burning the midnight oil, and you will be able to see into the office.


Q. How do I clean the windows after the film is applied?

A. Use a soft cloth and mild soapy water. Do not use anything abrasive.


Q. My window cleaner scratched my film – can it be patched?

A. If you patched it, it would look like a patch. The film should be removed and replaced.


If you have any other questions, please don’t hesitate to contact us or visit our Skylight FAQ page and Shades FAQ page for answers to other common solar control questions.

Copyright Newco Solar Solutions 2017 - Legal
Created by

Legal notice

Newco Solar Solutions